Terms of Sale

These terms of sale apply to purchases and deliveries from HO Soccer Norge AS.

Seller

HO Soccer Norge AS
Pilveien 2
3174 Revetal
Org. no. 935 768 926
Email: kundeservice@hosoccer.no

1. Orders and formation of contract

The order becomes binding when the order confirmation has been sent. Please check the confirmation and contact us as soon as possible if anything is incorrect.

2. Prices and VAT

Prices are shown in Norwegian kroner and include VAT unless otherwise stated. Shipments to countries outside Norway are invoiced without Norwegian VAT. Local VAT, customs duties and import charges may apply and are the customer's responsibility.

3. Payment

You can pay by card, Vipps, Klarna or other payment methods available at checkout. The amount is charged when the order is completed or dispatched, depending on the selected payment method.

4. Delivery

Normal delivery time in Norway is 1–3 business days. Delivery may take longer during campaigns and periods of high demand. Shipping costs are shown at checkout. Tracking information is provided when available.

5. Right of withdrawal and returns

You have a 14-day right of withdrawal from the day you receive the goods, in accordance with the Norwegian Right of Withdrawal Act. Notify customer service within the deadline if you wish to exercise this right. The item must be returned in the same condition as received and unused beyond what is necessary to inspect it. Original packaging should be used where reasonably possible. The customer pays return shipping unless otherwise agreed.

Items that normally cannot be returned include sealed hygiene products where the seal has been broken, customized or personalized products, gift cards, and products that have been used or damaged beyond what is necessary for inspection.

6. Return address

HO Soccer Norge AS
Pilveien 2
3174 Revetal
Norway

Mark the return with your order number and name. Do not send returns cash on delivery.

7. Refunds

Once the return has been received and approved, the amount is normally refunded within 5–10 business days. Final processing time may depend on the bank or payment provider.

8. Complaints and defects

For faults or defects, the Norwegian Consumer Purchases Act applies. The complaint period is normally 2 or 5 years, depending on how long the product is expected to last. Contact us with your order number and preferably photos showing the issue.

9. Unclaimed parcels

For unclaimed parcels, we may charge reasonable costs related to return shipping and handling.

10. Privacy

Personal data is processed in accordance with applicable law and our privacy policy. The information is not sold and is used only for order processing, customer service and other legitimate purposes.

11. Governing law and disputes

The agreement is governed by Norwegian law. Any dispute will first be attempted resolved amicably. Consumers may also contact the Norwegian Consumer Authority or the Consumer Disputes Commission.

Last updated 3 November 2026.